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Administrative Assistant
Dana Point, CA
Full Time
Essential Job Functions
Conduct business calls and interactions with proficiency, accuracy, and professionalism
Provide prompt, if not immediate, responses to clients or client referral sources regarding changes in scheduling, availability of staff, problems, cancellations, notifications, etc
Interact with Elder Services Care Managers, upper management, RNs, and all clinical staff in a professional, courteous manner
Perform all scheduling functions, logging any change in employee/client schedules into Home Care IT scheduling software. Document all necessary items as "notes" in Home Care IT
Review and manage all client status changes within the Provider Direct database
Possess knowledge about home care to advise clients and employees when necessary
Participate in employee orientation and work through issues with direct field staff
Responsible for filling every possible case referred to Best of Care by contracting agencies and referral sources in a timely fashion
Possess knowledge about HIPAA, ethical/moral standards, client right to privacy, and issues of confidentiality
Think, communicate, and act clearly and quickly
Address issues of paperwork, adherence to scheduling, and personnel problems directly with staff
Multitask at an extremely high level between answering/making phone calls, sending/receiving emails and/or faxes, interviewing employment candidates, and conducting new hire orientations
Demonstrate networking skills and an ability to attract clients and referral sources in a legitimate, professional manner
Possess advanced writing skills required to compose incident reports, memos, and other written assignments when necessary
Requires intense attention and concentration. Good visual, verbal, and hearing skills
Possess flexibility and the ability to deal with a wide range of personality typed and ages
Disclaimer
The above statements describe the general nature and level of work being performed by people assigned to this classification. They are not an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Best of Care reserves the right to adjust the start and end time of its employees' schedule in accordance with company needs.
You'll Enjoy These Benefits
- Flexible working hours and the opportunity to work from home.
- Continual training and learning, conference attendance, and in-house mentoring opportunities.
- Health and wellness programs like yoga, a running club, a fresh towel service and quiet spaces.
- A fully stocked kitchen, with enough food to make delicious lunch every day, including an industrial-strength coffee machine, free snacks and weekly catered lunches
- An active social club, with events for you and your family.
- Paid parental leave.
Our Perfect Candidate
- Bachelor's degree in Computer Science or related technical field, or equivalent practical experience.
- Experience in Program Management on technical cross-functional projects.
- Experience with one of the following: mobile application software development, mobile release management, mobile operating systems and app ecosystems, and/or software hardware integration (SDK/frameworks, embedded software layers, or devices).
- Technical experience within the mobile technology stack.
- Experience developing features from conception to launch, managing execution and delivering high quality products. quality products.
- Ability to exercise technical judgment in solving software engineering challenges.
- Ability to be an influential member of a highly integrated team composed of both technical and non-technical members.
Together, We Will Achieve
Copywriting Instructions: Here you'll want to write about the bigger mission your company plans to achieve & how you can do that together with your new hire. This part is important to help the applicant understand the value & impact they will provide when working with you. Make this less about you & more about the applicant & how they will contribute & benefit.
As a team, we're committed to offering excellent professional services that help clients do more of the things they love. Your role and the work you do every day are at the very heart of our mission. This includes developing world-class technology products that make the everyday lives of our clients easier & move humankind towards further technological advancement.
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